PLEXUS CONNECT PRIVACY POLICY

Last Updated: 25 October 2026

1. INTRODUCTION

Plexus Connect (“Plexus Connect”, “Plexus”, “we”, “us” or “our”) is a registered marketing agency in Nigeria operating a digital platform that provides advertising services, ad-viewing and reward features, subscriptions, interactive games, referrals, marketplace services and other technology-enabled services.

We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how long we retain it, how we protect it, and the rights and choices available to you.

This policy applies when you visit our website, register for an account, use our platform, purchase a subscription, create or view advertisements, participate in games or battles, use referral programmes, transact through Plexus Market, contact support, or otherwise interact with our services.

By using Plexus Connect, you acknowledge that you have been given access to this Privacy Policy. Where consent is legally required for a particular activity, we will seek that consent separately where appropriate. Using the platform does not replace any consent or notice required by applicable law.

2. INFORMATION WE COLLECT

The information we collect depends on the features you use and your interactions with Plexus Connect.

2.1 Account and Registration Information

We may collect:

  • Full name and username.

  • Email address and phone number.

  • Password and authentication information.

  • Account creation date and account status.

  • Referral codes, referral links and referral relationships.

  • Subscription status and account entitlements.

  • Profile information and preferences.

  • KYC and verification status.

  • Support requests and account-related communications.

  • Information you voluntarily provide when updating your profile or contacting us.

Passwords should be stored using appropriate security measures. We do not intend to store passwords in readable, plain-text form.

2.2 Advertising and Ad-Viewing Information

When you create, manage or view advertisements, we may collect:

  • Advertisements submitted, viewed or interacted with.

  • Advertiser and campaign information.

  • Campaign budgets and advertising credits.

  • Qualified and unqualified view records.

  • Dates, times and duration of relevant activity.

  • Reward eligibility and reward transaction records.

  • Subscriber advertising allowances and bonus-view allocations.

  • Campaign performance and engagement statistics.

  • Information used to detect automated, duplicate, manipulated or fraudulent views.

We use this information to operate advertising services, calculate eligible rewards, report campaign performance and enforce applicable advertising rules.

2.3 Subscription Information

Where you purchase or use a subscription, we may collect:

  • Subscription plan selected.

  • Payment and transaction references.

  • Subscription start and expiry dates.

  • Renewal, cancellation and status information.

  • Benefits and entitlements assigned to the account.

  • Advertising allowances or credits associated with the subscription.

  • Game access, game credits and other subscription-related activity.

  • Referral rewards associated with qualifying subscriptions.

Payment details may be processed by third-party payment providers. We may receive payment confirmations, transaction references, amounts, status and other information necessary to administer your subscription.

2.4 Games and Battle Mode Information

When you use Instant Millionaire, Dash & Cash, Ludo, chess, Scrabble or other available games and battles, we may collect:

  • Game sessions, scores and progress.

  • Answers, results and completion status where relevant.

  • Entry fees and other game-related transactions.

  • Game credits, coins and reward records.

  • Saved progress and resume information.

  • Battle invitations, participants and match results.

  • Stakes, entry amounts and prize allocations where applicable.

  • Disconnection, timeout and dispute records.

  • Information used to identify cheating, collusion, manipulation or other prohibited activity.

We use this information to operate games, maintain records, determine results under the applicable rules, administer eligible rewards and investigate disputes.

Game activity may be monitored using automated systems and, where necessary, reviewed by authorized personnel.

2.5 Referral and Promotional Campaign Information

Where you participate in a referral programme, welcome reward, promotional campaign or contest, we may collect:

  • Your referral code or link.

  • The accounts attributed to your referrals.

  • Referral registration and qualifying activity records.

  • Subscription and payment qualification records where relevant.

  • Campaign eligibility and claim information.

  • Promotional reward allocations and payment status.

  • Verification and review decisions.

  • Information used to identify self-referrals, duplicate accounts, false registrations or other abuse.

We may review the quality and validity of referrals before approving a promotional claim, where the applicable campaign rules permit such review.

2.6 Plexus Market Information

When you use Plexus Market, we may collect:

  • Buyer requests and requested products or services.

  • Product descriptions, target prices and transaction terms.

  • Seller applications and offers.

  • Offers accepted, rejected or withdrawn.

  • Buyer and seller account information.

  • Transaction status and relevant timestamps.

  • Market balances, fees and payment references.

  • Delivery or fulfilment information voluntarily provided.

  • Cancellation, complaint and dispute records.

  • Messages and other communications relating to transactions.

Certain information may be shared with relevant buyers, sellers or other transaction participants when reasonably necessary to evaluate offers, complete transactions, arrange fulfilment, provide support or resolve disputes.

2.7 Wallet, Deposit and Withdrawal Information

We may collect information relating to:

  • Deposits and withdrawals.

  • Account balances and available withdrawal amounts.

  • Wallet transactions and transaction histories.

  • Reward credits, reversals and adjustments.

  • Advertising purchases and Market transactions.

  • Fees and payment confirmations.

  • Payment account details needed to process a transaction.

  • Withdrawal requests, review status and payment outcomes.

  • Identity or verification records required for relevant transactions.

Where a third-party payment provider handles payment information, that provider may process the information under its own privacy policy and applicable legal obligations.

We do not intend to collect or store complete payment card details when they are handled directly by the relevant payment provider.

2.8 KYC and Identity Verification Information

Where identity verification is required for a feature, transaction, security process or legal obligation, we may collect:

  • Identification details.

  • Identification documents and document images.

  • Photographs or verification images.

  • Information needed to match an identity to an account.

  • Verification results and status.

  • Information necessary to investigate suspected identity misuse.

We will use such information for the purposes disclosed to you and permitted by applicable law.

Not every platform feature necessarily requires KYC. Verification requirements may vary by feature, account activity, risk level and applicable legal obligations.

2.9 Technical, Device and Usage Information

We may automatically collect:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • Login dates and times.

  • Session and activity logs.

  • Pages and features accessed.

  • Referring pages and navigation information.

  • Error reports and diagnostic information.

  • Security events and authentication attempts.

  • Cookie identifiers and similar technical identifiers.

We use this information to operate the platform, maintain security, troubleshoot errors, understand service usage and investigate suspicious activity.

2.10 Location Information

We may use an IP address or similar technical information to estimate your approximate geographic location for security, fraud prevention, analytics, compliance or service-related purposes.

We do not require precise location information merely to use the core features of Plexus Connect unless a specific feature requires it and appropriate notice is provided.

2.11 Communications and User-Submitted Content

We may retain information you submit through email, support channels, forms, social or communication channels, Market requests, complaints and dispute processes.

This may include attachments, screenshots, transaction evidence and other information you voluntarily provide.

You should avoid sending unnecessary sensitive information, passwords, complete payment credentials or confidential documents through public posts or unsecured communications.

3. HOW WE COLLECT INFORMATION

We may collect information:

  • Directly from you when you register or update your account.

  • When you complete identity verification.

  • When you create, view or manage advertisements.

  • When you purchase or manage a subscription.

  • When you play games or participate in battles.

  • When you participate in referral or promotional campaigns.

  • When you use Plexus Market.

  • When you make deposits, withdrawals or other transactions.

  • When you contact support or submit a complaint.

  • Automatically through cookies, session technologies, logs and similar tools.

  • From payment processors, verification providers and other service providers where legally permitted.

  • From other platform records reasonably necessary to investigate fraud, security incidents or disputes.

Where information is obtained from another source rather than directly from you, we will handle it in accordance with applicable legal requirements.

4. HOW WE USE YOUR INFORMATION

We may use personal information to:

  1. Create, authenticate and manage user accounts.

  2. Provide and maintain Plexus Connect services.

  3. Process subscriptions and assign associated benefits.

  4. Operate advertising campaigns and record qualified views.

  5. Calculate, administer and verify eligible advertising rewards.

  6. Maintain game sessions, scores, saved progress and battle results.

  7. Administer referrals, promotions, contests and qualifying claims.

  8. Operate Plexus Market and facilitate buyer-seller transactions.

  9. Process deposits, withdrawals, fees and other payments.

  10. Perform identity verification where required.

  11. Detect and investigate fraud, abuse, cheating and unauthorized activity.

  12. Protect users, accounts, funds, data and platform systems.

  13. Review complaints, transaction disputes and reward claims.

  14. Provide customer support.

  15. Send account, transaction, security and service notifications.

  16. Improve platform functionality and user experience.

  17. Analyze usage patterns and measure advertising performance.

  18. Diagnose technical problems and maintain service reliability.

  19. Enforce our Terms and Conditions, campaign rules and other applicable policies.

  20. Comply with legal obligations and respond to lawful requests.

  21. Establish, exercise or defend legal claims.

  22. Carry out other purposes disclosed when information is collected, where permitted by law.

We will not use personal information for a materially unrelated purpose without an appropriate legal basis and any additional notice or consent required by applicable law.

5. LAWFUL BASES FOR PROCESSING

Where required by applicable law, we process personal information on an appropriate lawful basis, which may include:

  • Contract: Where processing is necessary to provide a service you requested or perform an agreement with you.

  • Legal obligation: Where processing is necessary to comply with applicable law.

  • Consent: Where you have given valid consent for a specific purpose.

  • Legitimate interests: Where processing is necessary for legitimate interests, such as platform security, fraud prevention or service improvement, and those interests are not overridden by your rights.

  • Vital interests or other lawful grounds: Where applicable law permits processing on another recognized basis.

The appropriate lawful basis depends on the specific processing activity.

Where processing relies on consent, you may withdraw that consent, subject to applicable law. Withdrawal does not automatically invalidate processing lawfully carried out before the withdrawal, and some services may no longer function if the information is necessary to provide them.

6. ADVERTISING, VIEW VALIDATION AND REWARDS

Plexus Connect may record and assess advertising activity to determine whether a view or other interaction qualifies for a reward under the applicable rules.

We may use account activity, timestamps, device and technical information, viewing patterns and other relevant records to identify invalid, automated, duplicate, manipulated or fraudulent activity.

6.1 Ordinary Ad Viewing

Information about ordinary ad viewing may be used to record activity, measure campaign performance and determine whether a reward is available under the applicable rules.

Ordinary ad viewing may be available without a paid subscription. Reward eligibility depends on the rules and reward allocation applicable to the advertisement and the account.

6.2 Subscriber Advertising and Reward Allowances

Where a subscription includes advertising credits, bonus views or other advertising-related benefits, we may record how those allowances are allocated and used.

We may use these records to determine whether a view is eligible for a reward and whether the applicable campaign allowance remains available.

The existence of an advertisement does not necessarily mean that every view is rewarded. Rewards may be limited by the applicable campaign budget, allocation, eligibility rules or other disclosed conditions.

6.3 Invalid Activity and Reward Adjustments

Where permitted by the applicable rules and law, we may withhold, correct, reverse or cancel rewards associated with activity reasonably determined to be invalid, duplicated, manipulated, fraudulent or otherwise ineligible.

Where appropriate, we may investigate the relevant account or transaction before making a final decision.

7. GAMES, BATTLES AND GAME-RELATED RECORDS

We process game and battle information to operate the relevant feature, maintain accurate records and apply the rules displayed for that feature.

This may include information about entry payments, game credits, scores, saved progress, match participants, results and eligible prizes.

We may investigate unusual game patterns, suspected cheating, collusion, false results or disputed outcomes.

Game scores, coins, credits and progress are not necessarily cash or withdrawable funds. Their treatment depends on the applicable game rules.

Where a game or battle involves an entry fee, stake or prize, transaction records may be used to administer the feature and resolve payment or result disputes.

We do not use game records to guarantee that a user will win a prize or earn a particular amount.

8. REFERRALS AND PROMOTIONAL CAMPAIGNS

We may process referral and promotional information to attribute registrations, verify qualifying activity, assess campaign eligibility and administer rewards.

Where a campaign requires a genuine new user, qualifying subscription, payment or other activity, we may check the records reasonably necessary to verify that requirement.

We may investigate suspected self-referrals, duplicate accounts, automated registrations, false information, collusion or other campaign abuse.

Where permitted by the published campaign rules and applicable law, we may delay or decline a claim that does not satisfy the requirements or that requires further verification.

Campaign-specific information may be processed according to the applicable campaign notice, rules and Terms and Conditions.

9. PLEXUS MARKET AND TRANSACTION INFORMATION

We use Market information to facilitate buyer requests, seller offers, transaction administration, communications, fulfilment and dispute resolution.

Depending on the transaction, relevant information may be made available to the other participant or authorized personnel where reasonably necessary to complete or review the transaction.

Users should not include unnecessary personal, financial, confidential or sensitive information in public Market requests.

We may retain relevant Market records to establish transaction history, investigate complaints, prevent fraud, enforce applicable rules and comply with legal obligations.

10. COOKIES AND SIMILAR TECHNOLOGIES

Plexus Connect may use cookies, local storage, session technologies and similar tools to:

  • Keep users signed in.

  • Maintain essential platform functionality.

  • Remember preferences.

  • Support authentication and security.

  • Detect suspicious sessions.

  • Understand platform usage.

  • Diagnose technical problems.

  • Improve performance and user experience.

Some technologies may be necessary for the platform to function. Others, such as certain analytics or advertising technologies, may be optional.

Where applicable law requires consent or additional choices for non-essential cookies or similar technologies, we will provide appropriate notices and controls.

You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect some platform functions.

11. ANALYTICS AND SERVICE IMPROVEMENT

We may use analytics and statistical information to understand how users interact with Plexus Connect, evaluate feature performance, identify errors and improve services.

Where third-party analytics tools are used, those providers may process relevant technical or usage information under their own applicable terms and privacy policies.

Where feasible and appropriate, analytics may use aggregated or de-identified information rather than directly identifying users.

12. HOW WE SHARE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients where reasonably necessary and legally permitted:

  • Payment processors and financial transaction providers.

  • Identity verification and KYC providers.

  • Website hosting, cloud storage and infrastructure providers.

  • Security, fraud prevention and authentication providers.

  • Analytics and technology providers.

  • Customer support and communications providers.

  • Professional advisers, including legal and accounting advisers.

  • Relevant buyers, sellers or other Market participants.

  • Service providers assisting with advertising, games or reward administration.

  • Government authorities, regulators or law-enforcement bodies where legally required or otherwise lawfully permitted.

  • Other providers engaged to support the operation of Plexus Connect.

Service providers receiving personal information to perform services for us should be subject to appropriate confidentiality, security and data-processing obligations where required.

We do not sell personal information merely to allow unrelated third parties to use it for their own independent purposes.

We may also disclose information where necessary to protect users, investigate suspected fraud, enforce our rights, respond to legal claims or comply with applicable law.

13. INFORMATION SHARED WITH OTHER USERS

Certain platform features require information to be shared with other participants.

For example, Plexus Market may require relevant transaction details to be shared between a buyer and seller. A battle feature may display participant usernames, match details or results. Referral features may associate a referral with the referring account.

The information displayed depends on the feature and its applicable rules.

We aim to limit such sharing to information reasonably necessary for the relevant feature. Users should consider carefully what they publish or send to other users because information voluntarily disclosed to another participant may be copied, retained or further disclosed by that participant.

14. DATA SECURITY

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.

Depending on the system and information involved, measures may include access restrictions, authentication controls, security monitoring, backups, encryption where appropriate and safeguards for service providers.

Access to personal information should be limited to authorized persons who need it for legitimate business, support, security or legal purposes.

No internet-based service, electronic transmission or storage system can guarantee absolute security. We therefore cannot promise that information will always be completely secure.

15. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.

Retention periods may depend on:

  • The type and sensitivity of the information.

  • The purpose for which it was collected.

  • Whether your account remains active.

  • The need to maintain transaction, payment or accounting records.

  • The need to investigate fraud or security incidents.

  • Pending complaints, disputes or legal claims.

  • Applicable statutory or regulatory retention requirements.

When information is no longer reasonably required, we will take appropriate steps to delete, anonymize or securely dispose of it, subject to lawful retention requirements and technical limitations.

We do not promise that all information will be deleted immediately when an account is closed.

16. YOUR PRIVACY RIGHTS

Subject to applicable law and relevant limitations, you may have the right to:

  • Be informed about the processing of your personal information.

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally applicable.

  • Request restriction of certain processing.

  • Object to certain processing, including processing based on legitimate interests where applicable.

  • Request portability of eligible information.

  • Withdraw consent where processing relies on consent.

  • Request information about relevant automated processing.

  • Seek human review where applicable law provides that right.

  • Lodge a complaint with a competent data-protection authority.

Some rights are not absolute. For example, we may need to retain certain records to comply with legal obligations, prevent fraud, resolve disputes or establish or defend legal claims.

We will assess privacy requests in accordance with applicable law.

17. HOW TO EXERCISE YOUR PRIVACY RIGHTS

To submit a privacy request, contact us using the details in Section 32 and provide enough information for us to understand and verify your request.

We may ask for reasonable information to confirm your identity and protect your account from unauthorized disclosure.

Please do not send passwords or unnecessary sensitive documents as part of a privacy request.

We will respond within the period required by applicable law. If we cannot fully comply with a request, we may explain the reason and any applicable options available to you.

You may also have the right to complain to the Nigeria Data Protection Commission or another competent authority, as applicable.

18. ACCURACY OF PERSONAL INFORMATION

You are responsible for providing accurate information when creating and maintaining your account.

You should update information when necessary, particularly where it affects account security, identity verification, payments, withdrawals, referrals or transaction communications.

We may ask you to verify or correct information where reasonably necessary to maintain accurate records, protect the platform or comply with applicable law.

19. ACCOUNT SECURITY AND UNAUTHORIZED ACCESS

You are responsible for taking reasonable steps to protect your login credentials and account access.

You should not share your password or authentication credentials with other people.

Please contact us promptly if you suspect that your account has been compromised, accessed without authorization or used for fraudulent activity.

We may review login records, device information and relevant activity to investigate suspected unauthorized access and protect affected accounts.

20. THIRD-PARTY WEBSITES AND SERVICES

Plexus Connect may link to or integrate with third-party websites, payment providers, social platforms and other external services.

Those third parties may collect and process information under their own privacy policies and terms.

We are not responsible for the independent privacy practices of third parties outside our control. You should review their policies before submitting information to them.

Where a third party processes information on our behalf, we will take appropriate steps to address its handling of that information as required by applicable law.

21. INTERNATIONAL DATA TRANSFERS

Some service providers or technology systems used by Plexus Connect may process or store personal information outside Nigeria.

Where personal information is transferred internationally, we will consider the requirements of the Nigeria Data Protection Act, 2023, and other applicable laws.

Where required, we will use an appropriate lawful transfer mechanism or safeguard and maintain relevant records of the basis for the transfer.

The availability of an international service provider does not, by itself, remove our responsibility to consider applicable data-protection requirements.

22. CHILDREN'S PRIVACY

Plexus Connect is not intended for individuals who are legally prohibited from using the relevant services.

We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law.

Where a particular game, battle, payment feature or other service has an age restriction, that restriction must be followed.

If we become aware that personal information has been collected in violation of applicable requirements, we may take appropriate steps to restrict processing, remove the information or address the account, subject to applicable law.

23. MARKETING AND SERVICE COMMUNICATIONS

We may send communications necessary to operate or secure your account, including:

  • Registration and account notifications.

  • Transaction and payment updates.

  • Subscription status and expiry notices.

  • Withdrawal or verification updates.

  • Security alerts.

  • Policy changes.

  • Important service announcements.

  • Support and dispute communications.

Where permitted by law, we may also send promotional messages about Plexus Connect services, campaigns, games or other offers.

You may opt out of non-essential marketing communications using available unsubscribe or communication-preference options. Essential service and security communications may continue where necessary.

Where consent is required for a particular marketing channel, we will seek it as required by law.

24. LEGAL AND COMPLIANCE DISCLOSURES

We may disclose personal information where reasonably necessary and legally permitted to:

  • Comply with applicable laws, court orders or legal processes.

  • Respond to lawful requests from authorities.

  • Protect the rights, property or security of Plexus Connect or others.

  • Investigate suspected fraud, abuse or unlawful activity.

  • Enforce our Terms and Conditions and other policies.

  • Establish, exercise or defend legal claims.

  • Protect users or the public from serious harm.

Where legally permitted, we will consider the scope and necessity of a disclosure before providing information.

25. ACCOUNT CLOSURE AND DELETION REQUESTS

You may request closure of your Plexus Connect account through the available account or support channels, subject to reasonable verification and applicable requirements.

Account closure and personal-data deletion are not necessarily the same process.

After closure, we may retain information that is reasonably necessary to:

  • Comply with legal or regulatory obligations.

  • Maintain required financial and transaction records.

  • Resolve pending Market transactions, complaints or disputes.

  • Investigate or prevent fraud and abuse.

  • Enforce agreements and protect legal rights.

  • Maintain security records where justified.

Where information is no longer needed and no lawful basis for continued retention applies, we will take appropriate steps to delete or anonymize it.

Closing an account may affect access to platform features, records, benefits or services, subject to the applicable Terms and Conditions.

26. AGGREGATED AND ANONYMIZED INFORMATION

We may create aggregated, statistical or anonymized information from platform records.

Where information has been properly anonymized so that individuals can no longer reasonably be identified, we may use it for analytics, reporting, research, service improvement, advertising performance analysis and other legitimate purposes.

We will not describe information as anonymous if individuals can still reasonably be identified from it.

27. AUTOMATED PROCESSING AND REVIEW

Plexus Connect may use automated systems to assist with:

  • Detecting suspicious logins and security threats.

  • Validating advertising views.

  • Identifying unusual referral patterns.

  • Detecting suspected duplicate or fraudulent accounts.

  • Monitoring game and battle activity.

  • Flagging potentially invalid rewards or transactions.

  • Supporting moderation and platform integrity.

Automated tools may flag activity for further review. A flag or automated result is not necessarily conclusive proof of wrongdoing.

Where applicable law provides rights relating to decisions based solely on automated processing, you may exercise those rights through our support channels, including requesting human intervention or review where legally applicable.

28. SUPPORT REQUESTS, COMPLAINTS AND DISPUTES

When you submit a support request, complaint, withdrawal enquiry, Market dispute or reward claim, we may use relevant account records, transaction information, communications and technical logs to investigate and respond.

Information may be shared with authorized personnel or relevant transaction participants where necessary to resolve the matter.

We may retain records of complaints and investigations for accountability, security, dispute resolution and legal compliance.

29. PERSONAL-DATA BREACHES

If we become aware of a personal-data breach, we will assess the incident and take appropriate steps to contain it, investigate its cause, reduce potential harm and improve relevant safeguards.

Where notification to a regulator or affected individuals is required by applicable law, we will make the required notifications within the applicable time limits.

We may also maintain records of the breach, its effects and the remedial actions taken as required by law.

30. RESPECT FOR OTHER USERS' PRIVACY

Users must respect the personal information of other Plexus Connect users.

Information obtained through the platform must not be used for unauthorized marketing, harassment, stalking, spam, impersonation, data harvesting, fraud, unlawful surveillance or other prohibited purposes.

Users must not publish another person's private information without an appropriate legal basis or authorization.

We may investigate reports of privacy violations and take action permitted by our Terms and Conditions and applicable law.

31. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our services, features, technology, security practices or legal obligations.

Where material changes are made, we may provide notice through the platform, website or other appropriate communication channels.

The updated policy will display its latest revision date.

Where applicable law requires additional notice or consent for a change in processing, we will take the required steps.

32. CONTACT US

For privacy-related questions, access or deletion requests, correction requests, complaints or other concerns, contact Plexus Connect through the official support channels.

Email: support@plexusconnect.org
Website: https://www.plexusconnect.org
WhatsApp Support: +234 903 531 3163

Please identify your request as a privacy or data-protection matter so it can be directed appropriately. Do not send passwords or unnecessary sensitive information.

33. DATA-PROTECTION COMPLIANCE

Plexus Connect will handle personal information in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act, 2023, where applicable, and other relevant legal requirements.

Depending on the nature and scale of our processing, applicable obligations may include maintaining appropriate security and governance measures, respecting data-subject rights, managing service providers, assessing risks and complying with relevant reporting or registration requirements.

Where required by law, users may lodge a complaint with the Nigeria Data Protection Commission or another competent data-protection authority.

Official information about the Nigeria Data Protection Act is available through the Nigeria Data Protection Commission at https://ndpc.gov.ng/.

34. GOVERNING LAW

This Privacy Policy shall be interpreted in accordance with the applicable laws of the Federal Republic of Nigeria, subject to any mandatory data-protection rights or requirements that apply to the user.

Nothing in this policy is intended to exclude rights or obligations that cannot lawfully be excluded.

35. ACKNOWLEDGEMENT

By creating or using a Plexus Connect account, you acknowledge that this Privacy Policy has been made available to you and explains how personal information may be collected, used, stored, processed and disclosed in connection with the platform.

Where applicable law requires consent for a specific processing activity, that consent will be handled separately where appropriate.

If you do not wish to continue using the platform, you may discontinue use and contact us regarding account closure or applicable privacy rights. Discontinuing use does not eliminate legal obligations or retention requirements that lawfully continue to apply.