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PLEXUS CONNECT

PRIVACY POLICY

Last Updated: 15th of September, 2024.

Plexus Connect (“we,” “us,” or “the Platform”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

By accessing or using Plexus Connect, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

a. Personal Information

  • Full name

  • Email address

  • Username

  • Phone number

  • Payment-related details (transaction references, wallet records)

b. Account and Usage Information

  • Login activity

  • Ad views and interaction history

  • Subscription and advertising activity

  • Referral data

c. Technical Information

  • IP address

  • Device type

  • Browser information

  • Cookies and similar technologies

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Credit wallet top-ups and process subscriptions

  • Display ads and track valid ad views

  • Prevent fraud, abuse, and unauthorized activity

  • Comply with legal and regulatory obligations

  • Communicate important platform updates and notices

We do not sell user data to third parties.

3. Wallet Payments and Financial Data

  • We do not store full bank card or sensitive banking credentials.

  • Payment records are retained strictly for:

    • Verification

    • Fraud prevention

    • Regulatory compliance

  • Wallet balances and transaction logs are stored securely within the Platform.

4. Advertising and Third Parties

  • Ads displayed on Plexus Connect are provided by third-party advertisers.

  • We are not responsible for the privacy practices or content of advertiser websites.

  • Clicking an ad may redirect you to external websites governed by their own privacy policies.

Users interact with advertisers at their own discretion and risk.

5. Cookies

We use cookies to:

  • Maintain login sessions

  • Improve user experience

  • Track platform performance and usage

You may disable cookies through your browser, but some features of the Platform may not function properly.

6. Data Sharing

We may share user data only when:

  • Required by law or regulatory authorities

  • Necessary to prevent fraud or security threats

  • In connection with platform operations (e.g., hosting providers)

We do not share data for marketing purposes without user consent.

7. Data Security

We implement reasonable technical and administrative measures to protect user data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no online system is completely secure. Users acknowledge and accept this risk.

8. Data Retention

  • User data is retained as long as necessary to provide services and meet legal obligations.

  • We may retain transaction and account records even after account closure where required by law.

9. User Responsibilities

Users are responsible for:

  • Keeping login credentials confidential

  • Preventing unauthorized access to their accounts

  • Ensuring the accuracy of information provided

We are not liable for losses caused by user negligence.

10. Account Suspension and Data

In cases of fraud, abuse, or policy violations:

  • Accounts may be suspended or terminated

  • Related data and records may be retained for investigation or legal purposes

11. Children’s Privacy

Plexus Connect is not intended for users under the age of 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Platform after updates constitutes acceptance of the revised policy.

13. Contact

For privacy-related concerns, users may contact Plexus Connect through official platform channels.